Shipping & Returns
We are a Bournemouth-based online store that provides nationwide shipping.
- Free UK nationwide shipping.
- The same day despatch.
If you are in the BCP area, we offer same-day delivery for only £4.95.
If you live in the States, please visit our partner site here.
Herb40 30-Day Satisfaction Guarantee
At Herb40, we stand behind everything we make and everything we say. As such, if you are not completely satisfied with your purchase, feel free to contact us to request a refund or to make an exchange for a different product.
Can I return a Herb40 product?
Yes. We stand by the quality and effectiveness of every one of our products. If you are not fully satisfied, you may request a refund or exchange within 30 days of purchase.
What if it’s already been opened?
You may request a refund or exchange for an opened product, as long as the package and labeling have not been destroyed, damaged, or otherwise tampered with.
Do I have to pay for return shipping?
Yes. All return shipping costs are the responsibility of the buyer. (You will receive e-mail instructions on how to package, address, and ship items for return).
*Please note that ALL return requests must be made within 30 days of purchase – after 30 days, all sales are considered final. Also note that the customer is responsible for return shipping costs, and products MUST be returned before receiving a refund.